Hull resident Angela feels isolated, awaiting a mobility ramp for seven months. The delay prevents her from leaving her home.
Septic arthritis caused Angela to lose her hip, and a replacement isn’t possible due to the damage. Uneven steps block her wheelchair and scooter, which greatly limits her independence.
Angela used to enjoy gardening and shopping, but now she relies on others for errands. It’s hard asking for help all the time, and she wants to regain some freedom.
Last July, Angela received a letter from the council saying she needed ramps for her home. She is still waiting for a housing surveyor to plan the work.
Angela longs to go out and return home when she wants, instead of depending on her grandson. He currently helps her get in and out of the house.
The council installed handrails and a concrete block, but Angela says they are more of a problem because two steps still exist. She believes a ramp would’ve been simpler.
Angela wants her porch removed, as it makes navigating with a wheelchair difficult. She considered paying for the work herself, but planning permission is necessary, which could drag on.
This situation is emotionally draining for Angela. She misses visiting her 90-year-old mother, who is unwell and in and out of the hospital, and she Angela feels sad she can’t see her.
Angela’s grandson moved in to help her, and she worries he is sacrificing his own life. She wishes she could do more for them both, and this dependence weighs heavily on her.
Angela feels like a prisoner in her own home. She spends her days watching television and wants her independence back so she can enjoy the summer months outside.
Hull City Council apologized for the delay, citing high demand for adaptations, stating they are doing all they can to move the work forward.
The council hired more surveyors and commissioned external help to improve their response time. The job needs a full home survey, ensuring any changes meet long-term needs. The Council again apologizes for the delays.
