A Devon pub is under fire as families await refunds for cancelled events, leaving many frustrated and disappointed with the situation.
Last month, the pub cancelled a Grinch event, and many are still waiting for their money back. The manager said they’ve issued about £3,000 in refunds but still owe around £4,200.
They also cancelled a Princess Ball, which has added to the frustration. The manager is feeling the heat, facing a lot of backlash online. She gets messages that are downright nasty.
She understands the disappointment but insists they’re trying to make things right. The pub has been struggling financially, and they’re borrowing money to cover refunds.
The manager mentioned that they had to cancel the Princess Ball due to the stress from the Grinch event. She’s been dealing with a lot of negativity and has decided to focus on free events for local kids instead.
It’s a tough situation, and many parents are voicing their concerns. Some feel let down, while others have praised the pub for their efforts. The manager is hoping to sort everything out soon, but it’s been a real challenge for her and the team.
